New efforts to pursue persistent toll violators

Effective September 1, a new law will go into effect that supports MTA Bridges and Tunnels' continuous efforts to pursue payment from persistent toll violators who use MTA's numerous bridges and tunnels.

Learn more about these efforts.

Keep your account up to date

It's essential to keep your contact information up to date to stay informed about your toll activity. Here's how to do that:

For E-ZPass customers: To update your details, go to "My Account" on the E-ZPass website. You can update your contact information under the "Account Settings" tab.
For Tolls By Mail customers: Use the toll bill number from a recent bill to access your account on the Tolls By Mail website. Once logged in, navigate to “My Account” and select “Communication Preferences.” You can then update or add your email address. This applies even if you have an E-ZPass account.

Please note that by providing your email address and/or cell phone number, you consent to receiving emails and/or text messages about your toll activity.

Toll Information

The best way to get the lowest toll rate is to sign up for an E-ZPass account with the New York Customer Service Center. Customers can save at least 25% off of the Tolls by Mail Rate. The best way to manage your E-ZPass account is through the Tolls NY app. Download the Tolls NY app for iOS or Android.

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Toll rates

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Resident discount programs

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Ways to pay the toll

The Central Business District Tolling Program is temporarily paused pending necessary approvals.

The Congestion Relief Zone will launch at a later date. Check back for updates.

Congestion Relief Zone tolling

Starting June 30, 2024, vehicles entering the Congestion Relief Zone in Manhattan—local streets and avenues at or below 60 Street—will be charged a toll. The toll amount will depend on the type of vehicle, time of day, whether any crossing credits apply, and the method of payment. See the full toll rate schedule.

E-ZPass is the best and cheapest way to pay the toll. Most drivers will be able to pay with their existing E-ZPass tag and account. If you already have an E-ZPass account, make sure it is up to date with your current license plate number as this will be needed for appropriate discounts, exemptions, and crossing credits. If you do not have an account, you can sign up for one on the E-ZPass website.

Learn more in the links below.

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About the Congestion Relief Zone toll

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Toll discounts and exemptions

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Frequently asked questions

More resources

Sign up for E-ZPass

Pay a toll you received by mail

How cashless tolling works

Toll violation fees

Congestion Relief Zone: Taxis and FHVs

Rules and regulations

Trucks and commercial vehicles

Operators of trucks and other commercial vehicles are subject to certain rules at the MTA's nine crossings. These include weight and height restrictions, as well as restrictions for trucks transporting hazardous materials.

Note that trucks are not permitted across the Henry Hudson Bridge at any time.

Learn more about truck and commercial vehicle rules and regulations.

Cyclists and pedestrians

You cannot ride your bike across MTA bridges or through MTA tunnels. If the bridge has a pedestrian walkway, you may walk your bike across.

Walkways are located on the following MTA bridges:

Robert F. Kennedy Bridge
Henry Hudson Bridge
Marine Parkway-Gil Hodges Memorial Bridge
Cross Bay Veterans Memorial Bridge

Learn more about bringing bicycles on MTA services and crossings.

Contact us

Contact the Office of the MTA Toll Payer Advocate

We can help with:

Free and independent toll-problem assistance
Resolving long-standing toll problems
Recommending administrative reforms

Fill out this form to get started. You can also find out more about the Office of the MTA Toll Payer Advocate. If you have toll-related issues, you can get help by using Toll Payer Advocate resources.

Contact our Customer Service Center

For help with E-ZPass, visit www.e-zpassny.com or call 1-800-333-8655.
For help with Tolls by Mail, visit www.tollsbymailny.com or call 1-844-826-8400.

If you need help with something else, you can see more customer service numbers.

To file a TBTA Law Enforcement complaint, use this form.

About us

We serve more than 920,000 vehicles on an average day. In 2023, we carried more traffic than any bridge and tunnel authority in the nation—more than 336 million vehicles. Surplus revenues from our tolls help support MTA public transit services.

All of our crossings use cashless, electronic tolling systems. This lets us process traffic more quickly and safely and reduces carbon emissions and fuel consumption.